Frequently Asked Questions

We offer a wide variety of premium, 100% American beef, chicken, and pork, along with wild-caught seafood, so you can stock up on everything your family loves. From steakhouse-quality cuts and everyday dinner staples to convenient heat-and-eat meals and ready-to-eat options, there's something for every appetite, occasion, and schedule.

You can Build-Your-Own Box with all your favorite cuts, or choose one of our Signature Curated Boxes, featuring thoughtfully selected combinations of our most popular, customer-favorite cuts.

With a Build-Your-Own Box, you get to choose every cut of meat that goes in your box. Simply select your preferred box size (Medium, Large, or Extra Large) and get building!

Once you've built your perfect box, you can place a one-time order, subscribe for recurring deliveries, or send it as a gift to someone special. Start building your box.

No. Our Signature Boxes feature curated selections of our most popular, customer-favorite cuts. Because each signature box comes with a set selection of cuts, substitutions are not available.

If you'd prefer to handpick everything in your box, you can Build-Your-Own Box instead.

It depends on the box you choose. Our Signature Boxes feature curated selections of customer-favorite cuts, with the exact contents and quantities listed on each box's product page. If you prefer to Build-Your-Own box, you can choose from three sizes (Medium, Large, or Extra Large) and fill it with your favorite cuts. The total amount of meat will vary based on your selections.

Some natural variation in size, shape, and appearance is normal with meat products. At Good Ranchers, we carefully process and portion our products to deliver consistent quality, appearance, and weight. While individual cuts may look slightly different, each package is prepared to meet its stated net weight.

If you notice a significant difference in your order, please email support@goodranchers.com with a photo and our Customer Experience team will be happy to help.

We're proud to share that our hot dogs are made from 100% premium American beef! Perfect for grill-outs, cookouts and watch parties—these dogs are sure to beef up any gathering with friends and family.

Our Wagyu burgers are a proprietary blend that's 78% lean and 22% fat.

All of our meat is 100% born, raised and harvested in the USA. We work with American ranching partners throughout the United States and every product is processed in a USDA-inspected facility.

Our core commitment is that nothing in your box will ever be imported. No foreign-raised beef will ever be relabeled as American, there's no commodity import sourcing, and no label tricks. We sell simple, American products we are proud to feed our own families.

To protect supplier privacy, we don't publish specific farm, ranch, or processor names.

Where it's from. How it's raised. How it's graded. How it’s packaged. We pay attention to every detail because they all play a part in the quality that ends up on your table.

Every ounce of our meat is 100% born, raised and harvested in the USA, with no mystery imports. Why? Well, because a large share of "grass-fed" beef sold in US grocery stores is actually imported. And our standards don’t stop at where it comes from. Our steaks are also graded USDA Choice or higher for excellent marbling, color, and tenderness, then aged for at least 21 days to maximize tenderness.

Our chicken is raised through a “No Antibiotics Ever” program sourced and from a Small Bird Program, which means we intentionally choose smaller birds instead of the oversized options you often find at the grocery store. Every piece comes pre-trimmed to save you prep time, and our prepared and marinated chicken is also seed oil free and gluten-free.

Our high-quality, heritage-breed pork is American-raised with no added hormones and no antibiotics, and is processed in USDA-inspected facilities. We also work with a supplier program that does not use mRNA vaccines.

And when it comes to seafood, we’re just as intentional about sourcing. All our seafood is wild-caught, never farmed, and sustainably sourced from certified fisheries along US coasts. Because it’s caught in its natural habitat rather than raised in a pen, you get a truly authentic texture and flavor.

Yes. Every product we offer is USDA inspected and approved. Our meat is harvested and processed in USDA-inspected facilities, with USDA veterinarians inspecting the animals on site before and after harvest.

USDA inspection is separate from USDA grading. Inspection is a food-safety requirement, and grading is a quality rating.

To protect supplier privacy, we don't publish specific farm, ranch or processor names.

Our steaks are 100% American, never imported, and graded USDA Choice or higher. Our steaks are aged for up to 21 days to maximize tenderness, then hand-cut by master butchers.

Because where your beef comes from, how it’s graded, and how it’s aged all play a part in a better steak—and you can taste the difference in every bite.

Yes. Our grass-fed, grass-finished beef is 100% American-raised. Try it for yourself with our grass-fed ground beef.

Grain-finished cattle eat grass for most of their lives, then get an all-natural, 100% vegetarian grain blend for about the last 90 days. That builds marbling and produces the tender, richly flavored, steakhouse-quality beef that is graded USDA Choice or higher. It is the traditional American way of raising cattle.

Grass-finished cattle stay on a 100% grass diet their whole lives. The result is leaner beef with a distinct, earthy flavor and a different texture. You can taste the difference for yourself with our grass-fed, grass-finished ground beef.

Whichever you prefer, one thing never changes: all our beef is 100% American. While more than 85% of the grass-fed beef sold in U.S. grocery stores is imported, ours is born, raised, and harvested right here in the USA.

No. Our beef, chicken and pork supply is mRNA vaccine-free.

Our beef is 100% born, raised and harvested in the USA. We partner with American ranchers to source pasture-raised native cattle, and every steak is graded USDA Choice or higher. The majority of our beef is also grain-finished.

Grain-finished cattle eat grass for most of their lives, then get an all-natural, 100% vegetarian grain blend for about the last 90 days. That builds marbling and produces the tender, richly flavored, steakhouse-quality beef. It is the traditional American way of raising cattle.

Our chicken is American-raised and cage-free—meaning they're never confined and always free to roam. Our chicken also has No Antibiotics Ever, and is processed in USDA-inspected facilities.

It’s also part of our Small Bird Program, which means we intentionally source smaller birds for naturally portioned chicken breasts. The result is real, whole chicken breast, never formed or processed. And at 4 to 4.5 ounces each, they’re naturally portioned and easy to cook.

Every piece comes pre-trimmed to save you prep time, and everything arrives vacuum-sealed to ensure freshness. Our prepared and marinated chicken is also seed oil free and gluten-free.

Our heritage-breed pork is American-raised with no added hormones and no antibiotics, and processed in USDA-inspected facilities. Our pork supply is also proudly mRNA vaccine-free.

Additionally, our pork comes from crate-free programs, meaning they are never confined to gestation crates. It is also fully-compliant with all Prop 12 standards.

Our seafood is 100% American, wild-caught, and never farmed. It’s caught in its natural habitat along U.S. coasts by local fishermen who use sustainable practices.

Choose your box and how often you’d like it delivered—every 4, 6, or 8 weeks—and we’ll take care of the rest. Your order ships automatically on your schedule, with free shipping every time.

Need to make a change? You can always change your box, swap cuts, move your delivery date, skip an order, pause, or cancel before your next order processes.

And if you’d rather not subscribe, every box is available as a one-time purchase.

Start by choosing your box, decide how often you want it, and then we'll deliver it frozen straight to your door. Everything arrives vacuum-sealed in an insulated box, so you can move it straight into your fridge or freezer.

You can order once or subscribe for deliveries every 4, 6, or 8 weeks, with the option to choose your ship date at checkout. And if your plans change, your order can too—change it, skip a delivery, or cancel anytime before your next order processes.

Our subscriptions start at $139 per box, with multiple sizes to fit your household and free shipping on every order. Choose a fully custom box and pick every cut yourself, or keep it simple with one of our signature curated boxes.

No. There's no membership fee, no signup fee and no minimum order. You just pay for your box, and shipping is always free!

No contract, no commitment, no hurdles to jump over. You can skip, pause, change or cancel your subscription anytime from your account—as long as it's before your next order processes.

Not on its own. Our cuts are sold in boxes, but you don't need a subscription to order. You can always purchase any box as a one-time order. You can also add individual items to your box as add-ons.

We accept major credit and debit cards, Shop Pay, Apple Pay, Google Pay and PayPal.

Your first order is charged when you place it. After that, your card is charged on the day each subscription order processes. Your box usually ships within a few days, and you'll get a tracking email as soon as it does.

If you change or skip an order before it processes, you won't be charged until your new processing day.

You can create an account in two ways:

1. At checkout, on your first order.
2. From the login link in the site header, where you'll be prompted to create an account if you don't have one yet.

You can also sign up with Google or the Shop app.

If you placed an order without creating an account, simply log in using the email address you used at checkout. Your order history and any active subscriptions will already be there. From your account, you can manage your subscription, update delivery dates and box contents, and change your shipping address or payment method.

Enter any promo code in the discount field in your cart or at checkout. If it doesn't apply, check the spelling to make sure it matches the offer you heard, saw, or were sent via text or email.

Only one discount can be applied per order.

No. Only one discount can be applied per order, and codes do not stack with each other or with automatic promotions. If a code won't apply, your order likely already has our best offer.

Questions about which discount was applied? Our Customer Experience team is here to help by phone, email or live chat.

Mon–Fri, 8am–6pm CST

Sat, 8am–4pm CST

(346) 474-4663

support@goodranchers.com

We offer a 10% discount for active military, veterans, first responders, and educators on subscription and one-time orders. Verify your status through GovX at checkout and the discount will automatically be applied to your order. This discount applies on its own and cannot be combined with other promotional offers.

Already placed your order and forgot to apply your discount? Our Customer Experience team is here to help by phone, email or live chat.

Mon–Fri, 8am–6pm CST

Sat, 8am–4pm CST

(346) 474-4663

support@goodranchers.com

Enter your gift card code in the discount field at checkout, and the balance will automatically apply to your order. Any remaining balance will stay on the gift card for your next purchase.

Gift cards work for both one-time purchases and subscription orders. For a one-time purchase, apply the code yourself at checkout. To use a gift card toward a subscription, our Customer Experience team will add the balance to your account as credit. Reach them by phone, email or live chat.

Mon–Fri, 8am–6pm CST

Sat, 8am–4pm CST

(346) 474-4663

support@goodranchers.com

Yes! Browse our gift boxes to send Good Ranchers to someone you love.

Good food is better when it's shared. That's why whenever you share your referral link, and when your friend orders through it, you both get rewarded. Your friend may receive $100 off their subscription, which will be split across their first three orders ($40, $30 and $30), or $40 off a one-time order.

Meanwhile. you’ll earn $50 for every successful referral. Active subscribers receive their reward as store credit, while non-subscribers receive a $50 coupon.

Your referral link is in your account. Credits will post once your friend's order is completed. There is no limit on how many people you can refer. Get started on our referral page.

Of course! Our Customer Experience team is here to help by phone, email or live chat.

Mon–Fri, 8am–6pm CST

Sat, 8am–4pm CST

(346) 474-4663

support@goodranchers.com

You can cancel anytime from your account, as long as it's before your next order processes. There's no contract and no cancellation fee.

Before you cancel, keep in mind that cancelling forfeits any gift with purchase or upcoming discounts. If you have too much product, you can always skip a delivery, push your next order out, change your frequency, or swap cuts in a custom box. Doing so allows you to keep all your benefits.

Log in to your account before your next order processes. From there, you may skip a delivery, pause your subscription, change your delivery date or frequency, or swap cuts in a custom box.

There’s no need to cancel and start over when your plans change, and there are no fees for skipping or adjusting an order. Shipping is always free, too.

If your order has already processed, our Customer Experience team is here to help by phone, email or live chat.

Mon–Fri, 8am–6pm CST

Sat, 8am–4pm CST

(346) 474-4663

support@goodranchers.com

You can change, skip or cancel your order any time before it processes. Once your order processes, it's locked for fulfillment and cannot be changed.

You'll get an email reminder 2 days before your order is scheduled to process, so you have time to make adjustments. If you need help with an order that has already processed, our Customer Experience team is here to help by phone, email or live chat.

Mon–Fri, 8am–6pm CST

Sat, 8am–4pm CST

(346) 474-4663

support@goodranchers.com

Log in to your account any time before your next order processes to adjust your delivery schedule. From there, you can also change how often you receive your box, skip or delay an order, or choose a new processing date right from the calendar

Yes! Log in to your account to swap your free gift before your next order processes.

Log in to your account before your next order processes to switch to a different signature box or edit the cuts in your Build-Your-Own Box. Rest assured, you can make changes as often as you like. You never need to cancel and restart your plan to try something new.

Codes cannot be added to an order once the order has been placed.

If you've already placed your order and need assistance with a discount, our Customer Experience team is here to help by phone, email or live chat.

Mon–Fri, 8am–6pm CST

Sat, 8am–4pm CST

(346) 474-4663

support@goodranchers.com

Log in to your account to update your subscription's delivery address or payment method any time. To ensure the change is applied to your next order, just update the info before that order processes.

Yes! We'll send you an email reminder 2 days before your order is scheduled to process, so you have time to review your upcoming order and make any changes.

You can also sign up for text reminders to get an additional reminder by SMS.

Log in to your account at any time to view your next processing date, update your order, or manage your subscription.

You may log in to your account and reactivate your subscription from there any time. If you require further assistance, our Customer Experience team is here to help by phone, email or live chat.

Mon–Fri, 8am–6pm CST

Sat, 8am–4pm CST

(346) 474-4663

support@goodranchers.com

Yes, shipping is always free on every order, subscription or one-time, with no minimum spend! The price you see on the box is before taxes, and there are never any shipping charges on top.

We ship throughout the continental United States. We're currently unable to ship to Alaska, Hawaii, P.O. boxes or business addresses—so please enter a valid residential address at checkout to make sure your box arrives on time.

Additionally, shipping is always free.

Yes. Your meat arrives frozen and ready for your freezer. Every cut is flash-frozen, individually vacuum-sealed, and packed with dry ice in an insulated box. Your cuts can stay in the freezer for up to a year after delivery, so you can thaw what you need and keep the rest frozen for later.

Your box will ship within a few days of your order processing, and you'll get a tracking notification as soon as it does. We use two-day ground express shipping, so you can expect your order to be delivered 1-2 days after it has been shipped.

You're also able to choose your ship date at checkout, so you can pick the timing that works best for you. Since most of our products ship frozen with dry ice, we schedule shipments to avoid unnecessary weekend delays and ensure your order arrives frozen and ready for your freezer.

If you think there may be an issue with your order, check your tracking information. Our carrier oftentimes provides updates regarding your order.

If your delivery is still missing, delayed or lost, contact us. We take the delivery of our perishable products very seriously, and our Customer Experience team is here to help by phone, email or live chat.

Mon–Fri, 8am–6pm CST

Sat, 8am–4pm CST

(346) 474-4663

support@goodranchers.com

You'll get an email with your tracking number as soon as your box leaves our facility. You can also log in to your account to find tracking for your current order. If you don't see a tracking number yet, your order hasn't shipped.

Log in to your account and navigate to your order history to see your current and past orders. There, you'll also find status, contents, and tracking for anything that has shipped.

The only ingredient is our meat... is meat. Many of our prepared products are made without gluten, soy, dairy, seed oils or other common allergens, and we work to keep major allergens out of our ingredients wherever possible.

Check each product page and package for the full ingredient and allergen information before you order.

Yes, all of our seasonings are 100% gluten-free.

Yes. Our multi-ingredient products, including all of our marinated products, are seed oil free. Our chicken nuggets are Certified Seed Oil Free, cooked in avocado oil that's independently tested for purity and seed oil adulteration.

Our single-ingredient cuts, like steaks, chicken breasts, pork chops and ground beef, never contained oil to begin with.

See all of our certified products at seedoilfreecertified.com.

Your cuts can be stored in the freezer for up to a year from the day they’re delivered. Just keep them sealed and frozen until you’re ready to cook. Our vacuum-sealed packaging will help maintain their quality and freshness.

For cooking instructions specific to your cut, head to the Our Cuts page on our website and select what you’re making. You’ll find recommended cooking methods and timelines to help you get the best results. For even more inspiration, browse our recipe hub.

Good Ranchers stands for American agriculture, American families, and the people who serve our country. We work to connect families with high-quality American meat and seafood, and every product we sell is 100% American.

From supporting American farms and ranches to our partnership with the USO, our mission is simple: strengthen the people and communities that make America strong.

Our Customer Experience team is here to help by phone, email or live chat.

Mon–Fri, 8am–6pm CST

Sat, 8am–4pm CST

(346) 474-4663

support@goodranchers.com